top of page
primer-plano-dj-trabajando-luces.jpg

FAQ

Frequently Asked Questions

  • Why join the VIP membership?
    By subscribing to our membership, you will get access to all the mixes and tracks on our website. You will have unlimited downloads and be able to listen to the full mixes directly from our site. Additionally, you will receive discounts on all our services (custom mixes, flyers, and video editing).
  • What payment methods does Zhalomix Editions accept?
    Zhalomix Editions accepts payment via PayPal. Your payment information is secure and we do not hold your payment information in our database
  • On what date will I be charged again?
    Your membership subscription automatically renews every 1 month from your initial date of sign-up. For example: Your membership subscription automatically renews every month from your initial date of sign up. For example: If you signed up on January 15th, your next billing date would be February 15th. Members can cancel anytime. No contract or commitment. Please ensure that you cancel your account 72 hours before your next payment date. If you don’t, then your account will be charged for the next month. Zhalomix Editions does not offer refunds when this occurs, but you will be able to access your account for the full month you paid for.
  • How to cancel your subscription
    The membership can be cancelled from your profile. Select your name. My subscriptions. Cancel subscription.
  • How to contact us
    For any questions, comments, or concerns, you can reach us via the chat button on the bottom right-hand corner, submit a contact form or send an email to zhalomixeditions@gmail.com Business hours (GMT-6): Monday - Friday (10:00am - 7:00pm) Saturday (9:00am - 4:00pm)
bottom of page